Terms
Terms of use
What the software does
It helps you measure from drawings and build an estimate. It does not verify your numbers, your drawings, or your prices, and it does not know your local market.
Your estimates are yours
Every quantity, rate and total follows from what you entered and what you accepted. Automated measurement proposes; you decide. Check the output against the drawings before a number reaches a client. A job priced wrong is priced wrong by the person who sent it.
Template prices are illustrative
Rates in the built-in templates exist to show the shape of an estimate. They are not current market prices for your area. Reprice against your own suppliers before use.
Accounts and seats
Each plan carries a number of logins — two on Bid, five on Job, no limit on Office. Logins are for people in your business, not for sharing outside it.
Paying
- Plans are monthly or yearly. Yearly is charged once, in advance, at about a 15% discount.
- Subscriptions renew automatically until cancelled.
- Cancel any time from Manage billing. Access continues to the end of the period you have paid for.
- If a payment fails, the service keeps working while the card is retried. We would rather you finished the quote than lost access on a Tuesday.
Cancelling
Cancelling stops the next charge. It does not refund the last one. Everything keeps working until the end of the period you have already paid for, and then stops. Cancel a monthly plan on the second day of the month and you have the rest of that month. Cancel a yearly plan in March and you have until the year you bought runs out. You are not charged again either way.
Refunds — monthly
Monthly payments are not refunded. The month you have paid for is yours to use, and cancelling is the way out of the next one — it takes effect immediately and you are not charged again.
Refunds — annual
An annual subscription may be cancelled for a refund within 14 calendar days of the date it started. The day you subscribe is day one, and the window closes at the end of day fourteen — so any day from the first to the fourteenth qualifies, and the fifteenth does not. Those dates are counted as recorded by our payment processor, which holds the one record of when the payment was taken — so a late-evening purchase does not fall on a different day depending on where either of us happens to be. The refund is what you paid, less two things:
- a 10% cancellation fee, calculated on the annual subscription price; and
- one full month of service, charged at the plan's standard month-to-month rate.
The monthly rate used in that calculation is the standard month-to-month price in effect on the day you subscribed. If we put prices up afterwards, the higher rate is not applied to your refund.
Worked through on Bid at today's prices: an annual payment of $1,725.50, less a cancellation fee of $172.55 and one month at $169.15 — $341.70 retained, $1,383.80 refunded.
After the 14 days, annual payments are non-refundable and you keep access for the whole of the prepaid year.
The month deducted above is a month you have paid for, so it is a month you get to use. Your account keeps working for one calendar month from the day you ask for the refund, and stops at 11:59:59 pm Eastern on that date. Ask on 18 May and the account stops at 11:59:59 pm on 18 June. Where there is no matching date — asking on the 31st of a month with no 31st after it — it is the last day of that month instead.
If the free trial is somehow still running underneath, you keep whatever days were left of it. A partial refund, money back for a bad month say, changes nothing about your access at all.
Nothing is deleted when a subscription ends. Your jobs are where you left them and subscribing again picks them up.
The free trial
The trial gives full access without a card, and runs entirely in your browser — nothing is uploaded until you have an account. When it ends the work is still there, whether or not you subscribe. Sign up and it is carried up to your account the first time you open the app.
One free trial per business. It starts once the account owner has confirmed a mobile number by text; a number, or a computer, that has already had a trial cannot start another. Choosing a plan is always open. If we have got this wrong for you, write to hello@quote60.com.
Your clients paying you online
If you switch it on, your clients can pay invoices and a deposit from their project page, by bank transfer or by card. Payments are made to your own Stripe account, under Stripe’s terms, and paid out by Stripe to your bank. Quote60 never holds or moves the money. Refunds, disputes and chargebacks are between you, your client and Stripe, and are handled in your Stripe dashboard.
Stripe charges its own fee on each payment. Quote60 charges a flat fee per payment, taken from that payment: none up to $2,500; $20 from $2,500.01 to $10,000; $40 from $10,000.01 to $25,000; $65 from $25,000.01 to $50,000; and $100 above $50,000. Our fee is not returned when you refund a payment.
Your data and your backups
Signed in, your jobs and estimates are kept on our servers as well as in your browser, so clearing your browser or changing machines does not lose them. Deleting a job hides it and keeps the record for 90 days, so a delete made by mistake can be undone. After that it is destroyed for good, automatically, and we cannot get it back either. Ask sooner and we will remove it sooner.
One thing this does not cover: work done before you signed up, or while signed out, is in that browser only until an account carries it up. Drawings are kept along with the job, up to 25 MB a plan — a larger one stays on the computer that opened it, and Quote60 tells you so at the time.
Holding a copy is not the same as guaranteeing one. Read this next to the availability paragraph below: there is no uptime commitment, and export anything you genuinely cannot afford to lose.
Fair use of the AI features
Paid plans include a monthly allowance of AI actions. Going past it is charged in blocks, or you can wait for the period to roll. The allowance exists to stop runaway automated use, not to ration ordinary work.
Asking Chalk to check an estimate sends the lines of that estimate to Anthropic, the company whose model reads it. Asking it to draft one sends what you typed. Your client's name and address are not sent by us, and nothing is sent unless you press the button.
Asking Chalk to read a drawing is different, and it asks you first. The sheet itself is sent, and a drawing usually carries the site address and often names on it. You agree to that once per job, having been told what is going. Until you do, no drawing leaves your browser. The privacy policy sets out exactly what leaves and what does not.
Availability
Support is provided on a commercially reasonable basis. Response times and uninterrupted availability are not guaranteed unless we have agreed otherwise in writing. We will say so plainly when something is broken rather than let you assume it is you.
No warranty, and the limits of what we owe you
Provided as-is. The software does not guarantee that an estimate is correct, complete, competitive, or fit for the job in front of you. Our intention is that our liability is no more than what you have paid us.
Changes
Plans, prices and features change. Existing subscribers keep the price they signed up at for the period they have paid.
Where this is governed
The business is in New York.
Who to contact
Quote60. hello@quote60.com · +1 631 784 3330